TERMS & CONDITIONS
Refund Policy
At Brow Art, we aim to ensure every client is completely satisfied with their beauty enhancements and services. Given the subjective nature of beauty, we conduct thorough consultations before any treatment.
As our consultations, treatments, and aftercare are comprehensive, we do not offer refunds under any circumstances for services rendered. This policy also applies to allergic reactions.
We offer a Brow Art Guarantee! If you’re not completely satisfied with your treatment, let us know within 3 business days of your appointment, and we’ll provide a complimentary touch-up service within 7 days to ensure your satisfaction. Please note that if you contact us after the 3 business days, additional fees may apply.
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Gift Voucher Policy
Gift vouchers are non-refundable and can only be redeemed for services or retail products; they cannot be exchanged for cash. Any unused balance will be applied as a credit to your account. Please treat this voucher like cash.
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Defaced, altered, lost, or stolen vouchers cannot be replaced, refunded, or redeemed.
Pricing
Our prices are subject to change at any time without prior notice.
We reserve the right to modify our terms, conditions, and policies at any time
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments
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Afterpay